Privacy Policy

Last updated: February 12, 2026

DYNAVOX electronics SA takes the protection of your personal data very seriously. This privacy policy informs you about the nature, scope, and purposes of the processing of personal data on our website www.rowen.ch.

We process your data in accordance with the Swiss Federal Act on Data Protection (revised DPA/nFADP), which came into force on September 1, 2023, as well as the EU General Data Protection Regulation (GDPR) for visitors from the EU.

1. Data Controller

The controller responsible for data processing on this website is:

DYNAVOX electronics SA
Birchstrasse 26
3186 Düdingen
Switzerland

Phone: +41 26 466 73 73
Email: info@dynavox.ch
Website: www.dynavox.ch

2. Cookie Management and Consent

When you enter our website, a cookie banner appears that allows you to manage your consents. You have the following options:

  • Accept all: Allows all cookie categories (necessary, analytics, marketing)
  • Reject all: Only necessary cookies are set
  • Configure: Select individual categories

Your consent is stored in your browser (localStorage) and can be revoked at any time. Use the link Change cookie settings at the bottom of this page.

Cookie Categories

a) Necessary Cookies
These cookies are absolutely necessary for the operation of the website and cannot be deactivated. They store your language preference and your cookie consent.

  • consent (localStorage): Stores your cookie preferences
  • dynavox: Session cookie for technical functions

Storage duration: Session or until deletion by the user
Legal basis: Legitimate interest (Art. 6 (1) lit. f GDPR, Art. 31 (1) nFADP)

b) Analytics Cookies
These cookies help us understand and improve the use of our website.

  • _ga: Distinguishes visitors
  • _ga_XXXXXXXXXX: Stores session state
  • _gid: Distinguishes visitors

Provider: Google LLC, USA (Google Analytics 4)
Storage duration: 14 months
Legal basis: Consent (Art. 6 (1) lit. a GDPR, Art. 31 (1) nFADP)

c) Marketing Cookies
These cookies enable personalized advertising on Facebook and Instagram.

  • _fbp: Facebook Browser Pixel
  • _fbc: Facebook Click ID

Provider: Meta Platforms, Inc., USA
Storage duration: 90 days
Legal basis: Consent (Art. 6 (1) lit. a GDPR, Art. 31 (1) nFADP)

3. Google Analytics 4

We use Google Analytics 4 (Measurement ID: G-1HD99B9SCQ), a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Purpose of Data Processing

Google Analytics helps us analyze and improve the use of our website. It collects information such as:

  • Pages visited and duration of stay
  • Origin of visitors (referrer)
  • Devices and browsers used
  • Anonymized IP addresses

Google Consent Mode v2

We use Google Consent Mode v2 to ensure that Google Analytics processes your data only after your consent. Without consent, no tracking cookies are set and no personal data is transmitted to Google.

IP Anonymization

We have enabled IP anonymization. Your IP address is shortened by Google within the EU/Switzerland before being transferred to the USA.

Data Transfer to the USA

Google Analytics transfers data to the USA. Google LLC is certified under the EU-US Data Privacy Framework. We have concluded Standard Contractual Clauses (SCCs) with Google in accordance with Art. 46 GDPR.

Storage Duration

Data is automatically deleted after 14 months.

Right to Object

You can object to data collection by Google Analytics:

More information:
Google Privacy Policy
Google Analytics Privacy Information

4. Meta Pixel (Facebook Pixel)

We use the Meta Pixel (Pixel ID: 1279966107492174) from Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.

Purpose of Data Processing

The Meta Pixel allows us to:

  • Measure the effectiveness of Facebook and Instagram ads
  • Create audiences for personalized advertising (Custom Audiences)
  • Track conversions (e.g., product views, contact requests)

Consent API Integration

We use the Facebook Consent API (fbq('consent', 'grant')) to ensure that the Meta Pixel is only activated after your explicit consent for marketing cookies.

Profiling

Meta uses the collected data for profiling to analyze your interests and show you personalized advertising.

Data Transfer to the USA

Meta Platforms transfers data to servers in the USA. Meta Platforms is certified under the EU-US Data Privacy Framework. We have concluded Standard Contractual Clauses with Meta in accordance with Art. 46 GDPR.

Right to Object

You can object to data collection:

More information:
Meta Privacy Policy
Meta Pixel Information

5. Server Log Files

Our web hosting provider automatically collects information in server log files:

  • IP address (anonymized)
  • Date and time of access
  • Pages accessed
  • Browser type and version
  • Operating system
  • Referrer URL (previously visited page)

Purpose: Technical operation, error analysis, security
Storage duration: 30 days
Legal basis: Legitimate interest (Art. 6 (1) lit. f GDPR, Art. 31 (1) nFADP)

6. Contact

If you contact us by email or contact form, the data you provide (name, email address, message) will be stored to process your request.

Purpose: Responding to your inquiry
Storage duration: Until your inquiry is fully processed, then according to legal retention requirements
Legal basis: Contract performance (Art. 6 (1) lit. b GDPR, Art. 31 (2) lit. a nFADP)

7. Your Rights under Swiss and European Data Protection Law

You have the following rights under nFADP and GDPR:

a) Right of Access (Art. 25 nFADP, Art. 15 GDPR)

You can request information about the personal data we process at any time.

b) Right to Rectification (Art. 32 (1) nFADP, Art. 16 GDPR)

You can request the correction of inaccurate data.

c) Right to Erasure (Art. 32 (2) lit. a nFADP, Art. 17 GDPR)

You can request the deletion of your data, unless there are legal retention obligations.

d) Right to Restriction of Processing (Art. 32 (2) lit. b nFADP, Art. 18 GDPR)

You can request the restriction of the processing of your data.

e) Right to Data Portability (Art. 28 nFADP, Art. 20 GDPR)

You can request that we provide you with your data in a structured, commonly used format.

f) Right to Object (Art. 30 (2) lit. b nFADP, Art. 21 GDPR)

You can object to the processing of your data for reasons arising from your particular situation.

g) Withdrawal of Consent (Art. 6 (6) nFADP, Art. 7 (3) GDPR)

You can withdraw your consent to data processing at any time. Use our cookie settings or contact us directly.

h) Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority:

Exercising Your Rights

To exercise your rights, please contact us:
Email: info@dynavox.ch
Phone: +41 26 466 73 73

8. Data Security

We use technical and organizational security measures to protect your data from unauthorized access, loss, or misuse:

  • SSL/TLS encryption (HTTPS)
  • Regular security updates
  • Access restrictions
  • Data backups

9. Changes to This Privacy Policy

We reserve the right to adapt this privacy policy as necessary to comply with current legal requirements or to implement changes to our services. The new privacy policy will then apply to your next visit.

Version: February 12, 2026

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